Find details on how to get access below
BackHug is a back therapy device with a difference. It uses 26 robotic fingers to target the key points in your back, neck and shoulder blades to get rid of your back pain fast and is the only device able to loosen stiff joints in your back, which are a key cause of most of the pain we feel in our bodies.
Other key features:
Head over to the Apple App Store or Google Play Store to download the BackHug app.
Create an account with your email, or sign in using your Google, Apple or Facebook account
This is a quick series of questions our physio chat-bot will ask to create a personalised treatment session for you.
With shared-use mode, you can easily locate devices that are accessible to the public in your desired area.
After you have chosen 'London' as your location, you will be shown all the BackHug devices available nearby. Choose "Free London"
Select the time and date that works best for you and confirm you booking. You'll receive an email confirming your booking - It's that simple!
(note: you can book sessions from 20 minutes to 40 minutes, you will be able to choose this when you make your booking)
“I was very impressed in the fist session…If you have a neck, upper and mid back problems, it can really get to it!”
Presenter, BBC Click
"After six weeks, I complete a follow-up consultation and realise that the headaches and pins and needles in my fingers that I reported at the start of the trial have largely disappeared. The tightness between my shoulders also feels less severe."
"I could almost sleep through the whole night and, as a result, my mood improved. Even my landlord said there was a ‘glow’ about me."
Health & Fitness Product Writer
BackHug is in a dedicated room in Accelerator in Shoreditch
(35 Kingsland Rd, London E2 8AA)
Accelerator is open 9 am to 6:30 pm, Monday to Friday
(last session starts at 6pm and must finish by 6:30pm)
Telephone: 0207 749 4830
HOW IT WORKS
BEFORE YOUR SESSION
We strongly recommend that you take our in-App back care consultation by answering a dozen back health-related questions to identify your specific areas of pain and stiffness. Based on the results, our system will design a personalised program that targets those areas and provide you with the most effective treatment plan.
As you relax on BackHug's ergonomic V-shaped upholstery and U-shaped headrest, our leg-rest feature will ease you into the perfect position for treatment. By raising your legs to 90°, BackHug decompresses your spine, helping you relax and prepare for effective joint de-stiffening.
DURING YOUR SESSION
YOUR SESSION RESULTS
During your BackHug session, our Back Tension Tracking (BTT) software will monitor the back tension changes and analyse the data. At the end of the session, you will find how the tension in each of the six zones in your back has changed.
AFTER YOUR SESSION
After your session you should feel more relaxed and flexible, with less aches and pains. Over time, regular sessions with BackHug will help you move more easily, bend better and lead to an improved quality of life.
Absolutely. Our aim is to make better back care more accessible. Enjoy your session!
BackHug is easy to use. Once you've picked your duration and started your session:
(1) Lay down, and wait for the leg-rest to raise automatically. (2) the session will start on your personalised settings. (3) During your treatment you can adjust the strength, speed, heat, focus area and more in real-time, so you can endlessly adjust the settings until you hit the right spot. (4) We have an audio library filled with nature sounds, peaceful piano notes and a guided meditation. We recommend exploring this to help you fully relax. (5) Once your session is over, wait for the leg rest to go fully down and then use the handles on the side of the device to pull yourself up, have a good stretch and feel the difference!
Massage chairs treat muscle tightness; BackHug treats joint stiffness in the back, neck and shoulder blades. Massage chairs use balls and rollers that are too big and wide, can't reach the joints in the back, and can only treat muscles; BackHug's 26 human-sized robotic fingers go deep and release stiff joints in the back, which is the root cause of most pain people experience.
BackHug is covered in two main materials: easy-clean upholstery and easy-clean neoprene. These materials will ensure the BackHug stays hygienic and clean after repeated use.
In shared spaces, we recommend the host keep anti-bacterial wipes beside the device so users can wipe the BackHug down should they prefer.
We recommend not using BackHug if you are pregnant.