
User Back Stories > Orlando
Orlando: A Care Worker Who Uses BackHug For Pain Relief and a Better Night's Sleep
After 20 years as a staff nurse in a care home, Orlando discovered BackHug and found relief from chronic back pain. We sat down with him to learn about his experience.



Can you tell us about yourself and your work?
Yes so I'm Orlando, I am a staff nurse, I'm working in a care home for the past 20 years, I'm using my back most of the time.
What impact does your work have on your back?
So working in a care home environment, even though you will follow the correct procedures, all of your body, all of your muscles, you need… it's moving all the time. So you cannot avoid lifting the patient, you cannot avoid helping the patient, you're always using your back moving them. It's quite difficult for moving a stroke patient, it's quite difficult to move a patient with MS using your whole body, ok? So it's just solely your muscles, your bones getting tired.
Working for 20 years, yeah my back is totally worn out already, that's the reason why BackHug. It relieves tension, it will relieve the pain on my back.
Working for 12 hours, it puts much stress on your back. So by the time you finish your work, your back is already tired, there's already quite a bit of tension there.
How did you hear about BackHug?
When I went to London and then I picked up one of the newspapers there and then this magazine was inside the newspaper, so that's the time that I came across BackHug, way back winter 2019.
I just solely got interested to get the BackHug when I felt that, for the past 6 months I was having back pain all the time after working…
Why did you want to try BackHug?
Some people can help me but still it doesn't help me so I just really gave it a try with the BackHug so, yeah, it makes a difference now. Before working and then after working I'm using it and then it relieves the muscle tension on my back so, at some point there is still pain on my back but still after using it, it relieves the pain and the tension and then… and then it relaxes me, my body, so yeah it's quite helpful.
How do you use BackHug in your daily routine?
I wake up around 5 o'clock and then in the village, do some jogging and I use it for 20 minutes, it just relieves the tension and stress before going to work. And then after work, that's the time I will need to use it again, sometimes it will help me to have a good night's sleep. Yeah 20 minutes in the morning and then sometimes 20 minutes at night but if I'm not working, same like today, I can use it up to 1 hour.
Why did you choose BackHug over other options?
The reason why I decided to get the BackHug is that I don't want to go to a chiropractor, the people who will help fixing your back, I don't want to go there, it's just quite some hassle for me travelling there, fixing my back, but I just wanted a machine inside my house that I can use, I can see it's readily there, it's there that I can use any time.
And also in my mind, because, the doctor said to me: "The problem with your back now is just mechanical" so you need a mechanical machine also to fix your back so that's what's on my mind rather than going to a chiropractor, I am not sure what they are doing, so that's my… that's my own view getting the BackHug.
How long have you been using BackHug, and what results have you seen?
So I've been using it for approximately 3 months now.
The pain and discomfort is still there on my back but it's not impossible to bear now.
From zero to ten maybe the pain level is now around 2 or 3, but before that, when I didn't use the BackHug, when I didn't purchase it, maybe the pain level was around 8 or 9, which affected me in everything I wanted to do. I can do the things that normally I'm doing but now I can move around because the pain is just only moderate now compared to before.
Can you tell us about yourself and your work?
Yes so I'm Orlando, I am a staff nurse, I'm working in a care home for the past 20 years, I'm using my back most of the time.
What impact does your work have on your back?
So working in a care home environment, even though you will follow the correct procedures, all of your body, all of your muscles, you need… it's moving all the time. So you cannot avoid lifting the patient, you cannot avoid helping the patient, you're always using your back moving them. It's quite difficult for moving a stroke patient, it's quite difficult to move a patient with MS using your whole body, ok? So it's just solely your muscles, your bones getting tired.
Working for 20 years, yeah my back is totally worn out already, that's the reason why BackHug. It relieves tension, it will relieve the pain on my back.
Working for 12 hours, it puts much stress on your back. So by the time you finish your work, your back is already tired, there's already quite a bit of tension there.
How did you hear about BackHug?
When I went to London and then I picked up one of the newspapers there and then this magazine was inside the newspaper, so that's the time that I came across BackHug, way back winter 2019.
I just solely got interested to get the BackHug when I felt that, for the past 6 months I was having back pain all the time after working…
Why did you want to try BackHug?
Some people can help me but still it doesn't help me so I just really gave it a try with the BackHug so, yeah, it makes a difference now. Before working and then after working I'm using it and then it relieves the muscle tension on my back so, at some point there is still pain on my back but still after using it, it relieves the pain and the tension and then… and then it relaxes me, my body, so yeah it's quite helpful.
How do you use BackHug in your daily routine?
I wake up around 5 o'clock and then in the village, do some jogging and I use it for 20 minutes, it just relieves the tension and stress before going to work. And then after work, that's the time I will need to use it again, sometimes it will help me to have a good night's sleep. Yeah 20 minutes in the morning and then sometimes 20 minutes at night but if I'm not working, same like today, I can use it up to 1 hour.
Why did you choose BackHug over other options?
The reason why I decided to get the BackHug is that I don't want to go to a chiropractor, the people who will help fixing your back, I don't want to go there, it's just quite some hassle for me travelling there, fixing my back, but I just wanted a machine inside my house that I can use, I can see it's readily there, it's there that I can use any time.
And also in my mind, because, the doctor said to me: "The problem with your back now is just mechanical" so you need a mechanical machine also to fix your back so that's what's on my mind rather than going to a chiropractor, I am not sure what they are doing, so that's my… that's my own view getting the BackHug.
How long have you been using BackHug, and what results have you seen?
So I've been using it for approximately 3 months now.
The pain and discomfort is still there on my back but it's not impossible to bear now.
From zero to ten maybe the pain level is now around 2 or 3, but before that, when I didn't use the BackHug, when I didn't purchase it, maybe the pain level was around 8 or 9, which affected me in everything I wanted to do. I can do the things that normally I'm doing but now I can move around because the pain is just only moderate now compared to before.